Referrals. The holy grail of marketing.

Why? Lowest Cost of Customer Acquisition imaginable. And - because referrals come ‘pre-baked’ as Highly Loyal Insurance Clients - the highest Customer Lifetime Value possible.

The assets in this Center are ‘free use’ for Mastermind members.

Included in this kit are:

  1. The Referral Growth Calculator to demonstrate precisely how much a Referral Program is worth to you. (Along with a video to explain how to use it.)
  2. The 4-P Referral Formula to show you exactly how to run a Referral Program.
  3. Actual Referral Program Marketing Content to eliminate any excuse, reason or obstacle that stands between you and more referrals! 😇

<aside> 💌 The Referral Growth Calculator! If you ever wondered, ‘what are referrals really worth to me?’ OR, ‘How much MORE would they be worth if I pumped it up a notch?’ your answer is here. And, I think you’ll be amazed. See what happens to agency income at three different levels of referrals: Industry Average, Reliable Referral Program and Ideal Referral Program. (Calculated based on Safeco Industry Research.) Click below to download your version of this new tool.

Download your copy here:

Referral Growth Analyzer Final2.xlsx

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Short Video Explanation of The Referral Growth Calculator

Short Video Explanation of The Referral Growth Calculator

One final note on the economics of referrals. They are the best of both worlds and nothing compares:

  1. They deliver the lowest possible Cost of the Acquisition of Customers (CAC).
  2. They deliver the highest potential for Customer Lifetime Value (CLV). Bain & Company research reveals that referred customers come to you ‘pre-baked’ with a 9 or 10 Net Promoter Score. That has to do with the deeply rooted psychology of being referred by a trusted friend or colleague.

So, done right, you win the two challenges to the insura-prenuer: CAC and CLV.

True, not enough to scale. But this is THE place to build a foundation.

<aside> 💰 NOTE: click on the ‘carrots’ below to open up the next sections.

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The 4-P Referral Program Formula

MARKETING CONTENT FOR YOUR REFERRAL PROGRAM

Announcing Your Referral Program

Announcing Your Referral Program - with Charity Included

3 Email Sequence - Boomer Style

3 Email Sequence - Boomer Style - with Charity Included

3 Email Sequence - Millennial Style

3 Email Sequence - Millennial Style - with Charity Included

3 Email Sequence - Blended Millennial-Boomer Style

3 Email Sequence - Blended Millennial-Boomer Style - with Charity Included

Thank You to Client Who Sent the Most Referrals

Announcement to Clients about ‘Referrer of the Month’

Use them as you like! Read them over and replace or add terms as needed.

Enjoy! Michael

Michael interviews Chuck Blondino, Safeco’s former Director of Agency Programs on referrals. This is an 18 second clip, based on the latest research on referrals-per-customer.

Michael interviews Chuck Blondino, Safeco’s former Director of Agency Programs on referrals. This is an 18 second clip, based on the latest research on referrals-per-customer.