Step 1: Copy & paste your Google Reviews to a separate page, like Google Drive.

Step 2: Copy & paste to an AI platform, like Claude.

Step 3: Copy & paste Prompt #1.

Step 4: Follow up with the subsequent Prompts - Follow Up #1 and #2.

<aside> 💰 PROMPT BOOK MAGIC. Use the prompt below. Be certain to copy & paste Google Reviews and/or other customer comments.

Please analyze the following Google Reviews for our insurance agency. Provide a comprehensive report that includes:

  1. Total number of reviews
  2. Overall sentiment analysis (positive, neutral, negative percentages)
  3. Key themes or patterns in the feedback
  4. Most frequently mentioned positive attributes
  5. Areas for improvement or common complaints
  6. Specific products or services that receive the most praise
  7. Any notable trends in customer satisfaction over time
  8. Suggestions for leveraging positive feedback in marketing
  9. Recommendations for addressing any negative feedback
  10. Top 5 most impactful or representative customer quotes, including their names
  11. Word cloud of the most frequently used positive adjectives

Additionally, please identify any unique selling points or competitive advantages mentioned by customers.

Your analysis should be data-driven but also provide actionable insights that can help improve our services and marketing strategies. If you notice any unusual patterns or outliers in the reviews, please highlight those as well.

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<aside> 💰 PROMPT BOOK MAGIC. Follow up Prompt #1:

Please provide the 10 most poignant and powerful testimonials from our customers including their names. These should be authentic, impactful statements that truly capture the value and quality of our insurance services. Include a diverse range of experiences and services if possible.

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<aside> 💰 PROMPT BOOK MAGIC. Follow up Prompt #2:

List actual positive words and phrases used by our customers in their reviews and feedback. These should be genuine, compelling expressions that we can incorporate into our marketing materials. Please categorize them by themes such as customer service, product quality, value for money, and overall satisfaction.

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Example Response from Claude from Public Data (Google Reviews):

**First Prompt: Please analyze the following Google Reviews for our insurance agency. Provide a comprehensive report that includes:

  1. Overall sentiment analysis (positive, neutral, negative percentages)
  2. Key themes or patterns in the feedback
  3. Most frequently mentioned positive attributes
  4. Areas for improvement or common complaints
  5. Specific products or services that receive the most praise
  6. Any notable trends in customer satisfaction over time
  7. Suggestions for leveraging positive feedback in marketing
  8. Recommendations for addressing any negative feedback
  9. Top 5 most impactful or representative customer quotes
  10. Word cloud of the most frequently used positive adjectives Additionally, please identify any unique selling points or competitive advantages mentioned by customers. Your analysis should be data-driven but also provide actionable insights that can help improve our services and marketing strategies. If you notice any unusual patterns or outliers in the reviews, please highlight those as well.**

Certainly! I'll analyze the Google Reviews for your insurance agency and provide a comprehensive report based on the information given. Here's the analysis:

  1. Overall sentiment analysis: Positive: 91.5% Neutral: 5.5% Negative: 3%

Key themes or patterns in the feedback: